[External] - Mobile Network Signaling Issues

Incident Report for Simbase

Resolved

[2025-11-17 11:33:02] - Incident status was updated to "resolved".

Summary: The reported incident has been resolved with no further issues observed.
Posted Nov 17, 2025 - 11:40 UTC

Monitoring

[2025-11-12 12:23:35] - Incident status was updated to "monitoring".

Summary: Signalling levels are recovering to normal. Monitoring continues as the root cause is investigated.
Posted Nov 12, 2025 - 12:40 UTC

Update

[2025-11-12 12:12:56] - Incident status was updated to "investigating".

Summary: A decline in signalling traffic has been observed, causing call setup and SMS failures. The issue is being investigated as a priority.
Posted Nov 12, 2025 - 12:20 UTC

Investigating

Signaling traffic decline observed, potentially affecting connectivity for Blue SIM profile in the Netherlands. This may impact mobile data and voice services.

Affected countries: NL
Posted Nov 12, 2025 - 12:20 UTC