[External] - Mobile Network Signaling Issues
Monitoring - [2025-11-12 12:23:35] - Incident status was updated to "monitoring".

Summary: Signalling levels are recovering to normal. Monitoring continues as the root cause is investigated.
Nov 12, 2025 - 12:40 UTC
Update - [2025-11-12 12:12:56] - Incident status was updated to "investigating".

Summary: A decline in signalling traffic has been observed, causing call setup and SMS failures. The issue is being investigated as a priority.
Nov 12, 2025 - 12:20 UTC
Investigating - Signaling traffic decline observed, potentially affecting connectivity for Blue SIM profile in the Netherlands. This may impact mobile data and voice services.

Affected countries: NL
Nov 12, 2025 - 12:20 UTC
Uptime over the past 90 days. View historical uptime.
Networking Services Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Operational
90 days ago
100.0 % uptime
Today
IPSec Operational
90 days ago
100.0 % uptime
Today
Public IP Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
⚫ BLACK sim profile Operational
90 days ago
99.98 % uptime
Today
Data services (2G/3G/4G/5G) ? Operational
90 days ago
99.95 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Voice ? Operational
90 days ago
100.0 % uptime
Today
🟢 GREEN sim profile Operational
90 days ago
100.0 % uptime
Today
Data services (2G/3G/4G/5G) ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Voice ? Operational
90 days ago
100.0 % uptime
Today
🔵 BLUE sim profile Operational
90 days ago
99.82 % uptime
Today
Data services (2G/3G/4G/5G) ? Operational
90 days ago
99.78 % uptime
Today
SMS ? Operational
90 days ago
99.85 % uptime
Today
Voice ? Operational
90 days ago
99.85 % uptime
Today
🟡 YELLOW sim profile Operational
90 days ago
99.85 % uptime
Today
Data services (2G/3G/4G/5G) ? Operational
90 days ago
99.85 % uptime
Today
SMS ? Operational
90 days ago
99.85 % uptime
Today
Voice ? Operational
90 days ago
99.85 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
Third party integrations Operational
90 days ago
99.92 % uptime
Today
Stripe API Operational
SIM Provisioning Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[External] - Wireless Core Upgrade Affecting Mobile Data Connectivity Nov 18, 2025 06:00-08:00 UTC

Update - [2025-11-14 18:12:19] - Maintenance status was updated to "scheduled".

Summary: A provider is performing maintenance to upgrade infrastructure in Europe and the US. This will require a platform restart, resulting in a potential data connectivity interruption for mobile users for up to 30 minutes. Efforts will be made to minimize the disruption.
Nov 14, 2025 - 18:21 UTC
Scheduled - A planned maintenance on wireless infrastructure in Europe and the US will result in a data connectivity interruption for mobile users for up to 30 minutes.

Affected countries: US, DE, FR, IT, ES, GB, NL, BE, AT, CH, SE, DK, NO, FI, PL, CZ, HU, RO, BG, GR, PT, IE
Nov 14, 2025 - 18:21 UTC

[External] - Scheduled Network Maintenance Nov 18, 2025 15:00-18:00 UTC

Update - [2025-11-05 20:05:42] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues during the maintenance window.
Nov 05, 2025 - 20:20 UTC
Scheduled - A maintenance window is planned which may cause intermittent connectivity issues for some SIM profiles.

Affected countries: XX
Nov 05, 2025 - 20:20 UTC

[External] - Scheduled Network Maintenance Nov 18, 2025 15:00-18:00 UTC

Update - [2025-11-12 15:50:38] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues during the maintenance window.
Nov 12, 2025 - 16:01 UTC
Scheduled - A supplier is conducting maintenance that may cause intermittent connectivity issues for mobile data services.

Affected countries: XX
Nov 12, 2025 - 16:01 UTC

[External] - Core Network Maintenance Nov 19, 2025 09:00 - Nov 20, 2025 09:00 UTC

Update - [2025-11-12 15:53:58] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues for affected services.
Nov 12, 2025 - 16:01 UTC
Scheduled - Scheduled maintenance on core network components may cause intermittent connectivity issues for mobile devices.

Affected countries: XX
Nov 12, 2025 - 16:01 UTC

[External] - Infrastructure Maintenance in Belgium Nov 20, 2025 07:00-17:00 UTC

Update - [2025-11-14 05:37:32] - Maintenance status was updated to "scheduled".

Summary: A planned maintenance on infrastructure will be executed. Some data sessions may be briefly interrupted but should reconnect automatically. Service availability will be monitored throughout the process.
Nov 14, 2025 - 05:40 UTC
Scheduled - Planned maintenance work on mobile infrastructure in Brussels may cause brief interruptions in data connectivity for some devices. Sessions will be automatically re-established.

Affected countries: BE
Nov 14, 2025 - 05:40 UTC

[External] - Scheduled Maintenance Affecting Connectivity Nov 20, 2025 15:00-18:00 UTC

Update - [2025-11-12 15:56:02] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues during the maintenance window.
Nov 12, 2025 - 16:01 UTC
Scheduled - A planned maintenance window may cause intermittent connectivity issues for mobile data services.

Affected countries: XX
Nov 12, 2025 - 16:01 UTC
Nov 16, 2025

No incidents reported today.

Nov 15, 2025
[External] - Mobile Network Disruption in Germany
Resolved - [2025-11-15 20:33:05] - Incident status was updated to "resolved".

Summary: The reported incident has been resolved.
Nov 15, 20:41 UTC
Monitoring - [2025-11-15 02:52:41] - Incident status was updated to "monitoring".

Summary: A fix has been implemented for the reported issue and the results are being monitored.
Nov 15, 03:00 UTC
Update - [2025-11-15 02:13:13] - Incident status was updated to "investigating".

Summary: An investigation is currently underway regarding a reported issue.
Nov 15, 02:20 UTC
Investigating - Intermittent wireless service reported in Frankfurt area. Investigation ongoing.

Affected countries: DE
Nov 15, 02:20 UTC
Nov 14, 2025
[External] - Network Maintenance on Mobile Service in the Netherlands
Completed - The scheduled maintenance has been completed.
Nov 14, 09:26 UTC
Update - [2025-11-13 17:00:00] - Incident status was updated to "scheduled".

Summary: The reported maintenance activity has been completed successfully.
Nov 14, 09:22 UTC
Update - [2025-11-13 09:00:00] - Incident status was updated to "scheduled".

Summary: Scheduled maintenance is occurring on a network provider's service. No service impact is anticipated, but there is an elevated risk during the maintenance window.
Nov 10, 17:40 UTC
Scheduled - Scheduled maintenance on a mobile network in the Netherlands. No service impact expected, but there is an increased risk during the maintenance window.

Affected countries: NL
Nov 10, 17:40 UTC
Nov 13, 2025
[External] - Scheduled Network Maintenance
Completed - [2025-11-13 16:00:24] - Maintenance status was updated to "completed".

Summary: The scheduled maintenance has been completed successfully.
Nov 13, 16:22 UTC
In progress - [2025-11-13 14:00:27] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 13, 14:22 UTC
Scheduled - [2025-11-13 13:44:20] - Maintenance status was updated to "scheduled".

Summary: A provider has scheduled maintenance. No service interruptions are anticipated during this activity.
Nov 13, 14:22 UTC
In progress - A supplier is performing preventive maintenance on core network components. While no service interruptions are expected, this could potentially impact SIM connectivity and mobile data services.

Affected countries: XX
Nov 13, 14:22 UTC
[External] - Core Network Maintenance
Completed - [2025-11-13 11:00:25] - Maintenance status was updated to "completed".

Summary: The scheduled maintenance has been completed successfully.
Nov 13, 11:01 UTC
In progress - [2025-11-13 09:00:30] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 13, 09:01 UTC
Update - [2025-11-13 08:00:36] - Maintenance status was updated to "scheduled".

Summary: Scheduled maintenance will commence in 60 minutes.
Nov 13, 08:01 UTC
Update - [2025-11-12 15:44:45] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues for affected services.
Nov 12, 16:01 UTC
Scheduled - Scheduled maintenance on core network components may cause intermittent connectivity issues for mobile devices.

Affected countries: XX
Nov 12, 16:01 UTC
Nov 12, 2025
[External] - CAT-M Connectivity Issues in the US
Resolved - This incident has been resolved.
Nov 12, 07:36 UTC
Update - [2025-11-10 22:24:30] - Incident status was updated to "investigating".

Summary: An issue has been identified affecting certain SIMs roaming on two major CAT-M networks in the United States. This may cause temporary access problems. The provider is actively investigating and working to restore normal service.
Nov 10, 22:40 UTC
Investigating - Abnormal behavior detected on CAT-M networks affecting roaming connectivity. This may cause temporary access issues to CAT-M networks for IoT devices.

Affected countries: US
Nov 10, 22:40 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Nov 9, 2025

No incidents reported.

Nov 8, 2025
[External] - Connectivity Degradation in US
Resolved - This incident has been resolved.
Nov 8, 07:33 UTC
Identified - [2025-11-07 21:38:11] - Incident status was updated to "identified".

Summary: The provider has identified the issue and is actively working on resolving it.
Nov 7, 21:40 UTC
Update - [2025-11-07 19:08:42] - Incident status was updated to "investigating".

Summary: An investigation is underway regarding degraded data performance and intermittent connectivity issues affecting devices in the US. The problem is characterized by high packet loss and reduced throughput. While connections typically remain active, reliable data transfer is impacted. The issue has been escalated and efforts are ongoing to identify and resolve the problem.
Nov 7, 19:20 UTC
Investigating - Investigating reports of degraded data performance and intermittent connectivity affecting mobile connections in the United States. Issues include high packet loss and reduced throughput. Connections remain active but struggle with reliable data transfer.

Affected countries: US
Nov 7, 19:20 UTC
Nov 7, 2025
Nov 6, 2025
[External] - Planned Network Maintenance
Completed - [2025-11-06 01:37:00] - Incident status was updated to "completed".

Summary: Maintenance has been completed successfully without any observed signaling congestion or customer impact.
Nov 6, 02:00 UTC
Update - [2025-11-05 23:00:00] - Incident status was updated to "scheduled".

Summary: A provider is performing infrastructure maintenance involving data service migration. While no service disruption is anticipated, there is a possibility of temporary signalling congestion during the maintenance window.
Oct 28, 17:40 UTC
Scheduled - Planned migration of data services to new infrastructure. While no service disruption is expected, there's a possibility of temporary signaling congestion during the maintenance window.

Affected countries: XX
Oct 28, 17:40 UTC
Nov 5, 2025

No incidents reported.

Nov 4, 2025
[External] - Planned maintenance affecting network resilience
Completed - [2025-11-04 12:00:00] - Incident status was updated to "completed".

Summary: The reported maintenance activity has been completed successfully.
Nov 4, 12:20 UTC
Update - [2025-11-04 08:00:00] - Incident status was updated to "scheduled".

Summary: Planned maintenance is occurring on a circuit connecting core network nodes. No service impact is expected, but there is temporarily increased risk due to reduced resilience during the work.
Oct 27, 16:40 UTC
Scheduled - Scheduled maintenance on core network connectivity may temporarily reduce service resilience. No direct service impact is expected, but there's an increased risk of potential disruptions during the maintenance window.

Affected countries: XX
Oct 27, 16:40 UTC
[External] - Mobile Network Degradation in Tanzania
Resolved - This incident has been resolved.
Nov 4, 08:08 UTC
Identified - [2025-10-31 11:20:11] - Incident status was updated to "identified".

Summary: A country-wide network shutdown in Tanzania is ongoing, affecting multiple mobile operators. Devices may experience complete loss of connectivity or degraded service. The situation is being monitored closely, and updates will be provided when available.
Oct 31, 11:20 UTC
Update - [2025-10-29 15:47:56] - Incident status was updated to "investigating".

Summary: A service degradation is being investigated affecting two specific networks. Devices attempting to connect to these networks may experience issues. Other networks are operating normally.
Oct 29, 16:00 UTC
Investigating - Service degradation reported affecting multiple mobile networks in Tanzania. Devices may experience connectivity issues when attempting to connect to affected networks. Alternative networks are operating normally.

Affected countries: TZ
Oct 29, 16:00 UTC
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

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