[External] - Core Network Maintenance
In progress - [2025-11-19 09:00:33] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 19, 2025 - 09:00 UTC
Update - [2025-11-19 08:00:37] - Maintenance status was updated to "scheduled".

Summary: Scheduled maintenance will commence in 60 minutes, which may impact connectivity services.
Nov 19, 2025 09:00 - Nov 20, 2025 09:00 UTC
Update - [2025-11-12 15:53:58] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues for affected services.
Nov 19, 2025 09:00 - Nov 20, 2025 09:00 UTC
Scheduled - Scheduled maintenance on core network components may cause intermittent connectivity issues for mobile devices.

Affected countries: XX
Nov 19, 2025 09:00 - Nov 20, 2025 09:00 UTC
Uptime over the past 90 days. View historical uptime.
Networking Services Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Operational
90 days ago
100.0 % uptime
Today
IPSec Operational
90 days ago
100.0 % uptime
Today
Public IP Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
⚫ BLACK sim profile Under Maintenance
90 days ago
99.98 % uptime
Today
Data services (2G/3G/4G/5G) ? Operational
90 days ago
99.95 % uptime
Today
SMS ? Under Maintenance
90 days ago
100.0 % uptime
Today
Voice ? Under Maintenance
90 days ago
100.0 % uptime
Today
🟢 GREEN sim profile Under Maintenance
90 days ago
100.0 % uptime
Today
Data services (2G/3G/4G/5G) ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Under Maintenance
90 days ago
100.0 % uptime
Today
Voice ? Under Maintenance
90 days ago
100.0 % uptime
Today
🔵 BLUE sim profile Operational
90 days ago
99.81 % uptime
Today
Data services (2G/3G/4G/5G) ? Operational
90 days ago
99.74 % uptime
Today
SMS ? Operational
90 days ago
99.85 % uptime
Today
Voice ? Operational
90 days ago
99.85 % uptime
Today
🟡 YELLOW sim profile Operational
90 days ago
99.83 % uptime
Today
Data services (2G/3G/4G/5G) ? Operational
90 days ago
99.8 % uptime
Today
SMS ? Operational
90 days ago
99.85 % uptime
Today
Voice ? Operational
90 days ago
99.85 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
Third party integrations Operational
90 days ago
99.92 % uptime
Today
Stripe API Operational
SIM Provisioning Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[External] - Scheduled Maintenance on Core Network Nov 25, 2025 15:00-16:00 UTC

Update - [2025-11-19 15:30:29] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues for affected services.
Nov 19, 2025 - 15:41 UTC
Scheduled - A maintenance window is planned which may cause intermittent connectivity issues for mobile devices.

Affected countries: XX
Nov 19, 2025 - 15:41 UTC

[External] - Core Network Maintenance Nov 26, 2025 09:00 - Nov 27, 2025 09:00 UTC

Update - [2025-11-19 15:31:42] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues for affected services.
Nov 19, 2025 - 15:41 UTC
Scheduled - Scheduled maintenance on core network components may cause intermittent connectivity issues for mobile devices.

Affected countries: XX
Nov 19, 2025 - 15:41 UTC

[External] - Signaling Hub Maintenance Nov 27, 2025 15:00-16:00 UTC

Update - [2025-11-19 15:34:15] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance which may cause intermittent connectivity issues for affected services.
Nov 19, 2025 - 15:41 UTC
Scheduled - Scheduled maintenance on a core network component may cause intermittent connectivity issues for mobile devices.

Affected countries: XX
Nov 19, 2025 - 15:40 UTC

[External] - Major Network Infrastructure Update Nov 28, 2025 18:00-19:00 UTC

Update - [2025-11-28 18:00:00] - Incident status was updated to "scheduled".

Summary: A high-risk infrastructure migration is underway, which may cause service disruptions. A provisioning freeze is in effect during the migration. Extended monitoring will follow the completion of the work.
Nov 19, 2025 - 15:40 UTC
Scheduled - A high-risk migration of subscribers to new infrastructure is underway. This may cause service disruptions as roaming partner networks update. A provisioning freeze is implemented during the migration, which could affect SIM connectivity. Extended monitoring will follow the completion of the work.

Affected countries: XX
Nov 19, 2025 - 15:40 UTC
Nov 21, 2025

No incidents reported today.

Nov 20, 2025
[External] - Scheduled Maintenance Affecting Connectivity
Completed - [2025-11-20 18:00:24] - Maintenance status was updated to "completed".

Summary: The scheduled maintenance has been completed successfully.
Nov 20, 18:00 UTC
In progress - [2025-11-20 15:00:24] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 20, 15:00 UTC
Update - [2025-11-20 14:00:26] - Maintenance status was updated to "scheduled".

Summary: Scheduled maintenance will commence in 60 minutes, which may impact connectivity services.
Nov 20, 14:00 UTC
Update - [2025-11-12 15:56:02] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues during the maintenance window.
Nov 12, 16:01 UTC
Scheduled - A planned maintenance window may cause intermittent connectivity issues for mobile data services.

Affected countries: XX
Nov 12, 16:01 UTC
[External] - Infrastructure Maintenance in Belgium
Completed - [2025-11-20 17:00:22] - Maintenance status was updated to "completed".

Summary: The scheduled maintenance has been completed successfully.
Nov 20, 17:00 UTC
Update - [2025-11-20 07:00:22] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 20, 07:20 UTC
In progress - [2025-11-20 07:00:22] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 20, 07:00 UTC
Update - [2025-11-20 06:00:32] - Maintenance status was updated to "scheduled".

Summary: Scheduled maintenance will commence in 60 minutes.
Nov 20, 06:00 UTC
Update - [2025-11-14 05:37:32] - Maintenance status was updated to "scheduled".

Summary: A planned maintenance on infrastructure will be executed. Some data sessions may be briefly interrupted but should reconnect automatically. Service availability will be monitored throughout the process.
Nov 14, 05:40 UTC
Scheduled - Planned maintenance work on mobile infrastructure in Brussels may cause brief interruptions in data connectivity for some devices. Sessions will be automatically re-established.

Affected countries: BE
Nov 14, 05:40 UTC
Nov 19, 2025
[External] - Wireless Core Upgrade Affecting Mobile Data Connectivity
Completed - [2025-11-19 08:00:21] - Maintenance status was updated to "completed".

Summary: The scheduled maintenance has been completed successfully.
Nov 19, 08:00 UTC
In progress - [2025-11-19 06:00:21] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 19, 06:00 UTC
Update - [2025-11-19 05:00:30] - Maintenance status was updated to "scheduled".

Summary: Scheduled maintenance will commence in 60 minutes.
Nov 19, 05:20 UTC
Update - [2025-11-14 18:12:19] - Maintenance status was updated to "scheduled".

Summary: A provider is performing maintenance to upgrade infrastructure in Europe and the US. This will require a platform restart, resulting in a potential data connectivity interruption for mobile users for up to 30 minutes. Efforts will be made to minimize the disruption.
Nov 14, 18:21 UTC
Scheduled - A planned maintenance on wireless infrastructure in Europe and the US will result in a data connectivity interruption for mobile users for up to 30 minutes.

Affected countries: US, DE, FR, IT, ES, GB, NL, BE, AT, CH, SE, DK, NO, FI, PL, CZ, HU, RO, BG, GR, PT, IE
Nov 14, 18:21 UTC
Nov 18, 2025
[External] - Scheduled Network Maintenance
Completed - [2025-11-18 18:01:21] - Maintenance status was updated to "completed".

Summary: The scheduled maintenance has been completed successfully.
Nov 18, 18:20 UTC
In progress - [2025-11-18 15:01:26] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 18, 15:20 UTC
Update - [2025-11-18 14:00:22] - Maintenance status was updated to "scheduled".

Summary: Scheduled maintenance will commence in 60 minutes.
Nov 18, 14:03 UTC
Update - [2025-11-12 15:50:38] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues during the maintenance window.
Nov 12, 16:01 UTC
Scheduled - A supplier is conducting maintenance that may cause intermittent connectivity issues for mobile data services.

Affected countries: XX
Nov 12, 16:01 UTC
[External] - Scheduled Network Maintenance
Completed - [2025-11-18 18:00:24] - Maintenance status was updated to "completed".

Summary: The scheduled maintenance has been completed successfully.
Nov 18, 18:00 UTC
In progress - [2025-11-18 15:00:24] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 18, 15:01 UTC
Update - [2025-11-18 14:00:23] - Maintenance status was updated to "scheduled".

Summary: Scheduled maintenance will commence in 60 minutes.
Nov 18, 14:03 UTC
Update - [2025-11-05 20:05:42] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues during the maintenance window.
Nov 5, 20:20 UTC
Scheduled - A maintenance window is planned which may cause intermittent connectivity issues for some SIM profiles.

Affected countries: XX
Nov 5, 20:20 UTC
Intermittent failures impacting store, SIM operations
Resolved - We are resolving this incident as service is stable and Cloudflare reports full recovery on their end is underway.
Nov 18, 17:32 UTC
Monitoring - According to our instrumentation, all impacted services have fully recovered; most notably, provisioning and SMS operations of ⚫ BLACK and 🟢 GREEN profile SIM cards are back to normal.

CloudFlare reports a fix has been deployed and they are actively mitigating the remaining issues. We continue to monitor the situation for further developments.
Nov 18, 15:53 UTC
Identified - Some of our operations are being impacted by a widespread CloudFlare outage.

Provisioning operations (enabling/disabling SIM cards) and sending SMS messages for ⚫ BLACK and 🟢 GREEN profile SIM cards might sporadically fail at this time.

Diagnostics might sporadically show the message: "We have detected provisioning irregularities with this SIM. Please open a support ticket". You can ignore this message while this incident is ongoing.

The Store and this status page might also be intermittently unavailable during this outage.

You can monitor https://www.cloudflarestatus.com/ for more information.
Nov 18, 12:32 UTC
[External] - Roaming Issues in the UK
Resolved - [2025-11-18 15:26:51] - Incident status was updated to "resolved".

Summary: The provider has confirmed that the issue has been resolved and service has fully recovered.
Nov 18, 16:00 UTC
Monitoring - [2025-11-18 14:25:13] - Incident status was updated to "monitoring".

Summary: A fix has been implemented and service is in the process of being restored. The situation will continue to be monitored.
Nov 18, 14:40 UTC
Investigating - [2025-11-18 11:30:06] - Incident status was updated to "investigating".

Summary: The issue has been escalated to the relevant roaming partner. An update is pending from them regarding the ongoing incident.
Nov 18, 12:20 UTC
Update - [2025-11-18 11:00:06] - Incident status was updated to "identified".

Summary: A provider is experiencing issues with their UK roaming partner. They have raised a ticket to address the problem.
Nov 18, 12:20 UTC
Identified - A roaming partner in the UK is experiencing connectivity problems, affecting mobile services. The issue has been escalated and is under investigation.

Affected countries: GB
Nov 18, 12:20 UTC
[External] - Mobile data performance issues in the UK
Resolved - [2025-11-18 15:27:49] - Incident status was updated to "resolved".

Summary: The reported incident has been resolved.
Nov 18, 15:40 UTC
Update - [2025-11-18 15:27:40] - Incident status was updated to "monitoring".

Summary: A network provider reported that roaming infrastructure was impacted due to link issues with a partner carrier. The problem has been resolved, roaming traffic restored, and business checks are now positive.
Nov 18, 15:40 UTC
Monitoring - [2025-11-18 14:37:47] - Incident status was updated to "monitoring".

Summary: The network provider has identified the issue and is working on a fix. Some customers are reporting service recovery.
Nov 18, 15:00 UTC
Identified - [2025-11-18 14:30:57] - Incident status was updated to "identified".

Summary: The provider reports seeing recovery in their network. They will continue to monitor the situation.
Nov 18, 15:00 UTC
Update - [2025-11-18 14:07:38] - Incident status was updated to "investigating".

Summary: An external internet issue is impacting roaming infrastructure. The provider is currently investigating the problem.
Nov 18, 14:20 UTC
Update - [2025-11-18 13:26:37] - Incident status was updated to "investigating".

Summary: A roaming partner in the UK is experiencing performance issues. The issue is under investigation and further updates are expected.
Nov 18, 14:00 UTC
Investigating - Performance degradation affecting mobile data services for IoT devices in the United Kingdom. The issue is being investigated by the local network provider.

Affected countries: GB
Nov 18, 14:00 UTC
[External] - Mobile Network Connectivity Issue in UK
Resolved - [2025-11-18 15:13:20] - Incident status was updated to "resolved".

Summary: The reported issue has been confirmed as resolved.
Nov 18, 15:20 UTC
Monitoring - [2025-11-18 14:09:32] - Incident status was updated to "monitoring".

Summary: The root cause of the connectivity issue has been identified and a fix has been deployed. Devices are now successfully registering and data/SMS traffic is resuming. The situation will continue to be monitored to ensure network stability.
Nov 18, 14:20 UTC
Update - [2025-11-18 13:06:16] - Incident status was updated to "investigating".

Summary: An issue is affecting connectivity on a UK network. Devices attempting to roam on this network may experience registration problems, unstable data, or SMS service issues. Other UK networks are operating normally. Network partners are investigating the problem, and updates will be provided when available.
Nov 18, 13:21 UTC
Investigating - A connectivity issue is affecting mobile network services in the UK. Devices may experience difficulties registering on the network and could face unstable data or SMS services. The issue appears to be isolated to one specific carrier, while other UK networks are operating normally.

Affected countries: GB
Nov 18, 13:21 UTC
[External] - Mobile Network Service Degradation in UK
Resolved - [2025-11-18 15:15:50] - Incident status was updated to "resolved".

Summary: The previously reported incident has been resolved and all services are now fully operational.
Nov 18, 15:20 UTC
Monitoring - [2025-11-18 14:44:24] - Incident status was updated to "monitoring".

Summary: Latest tests show successful results and the network block has been lifted. Traffic recovery is being observed. The situation will continue to be monitored to ensure full service restoration, with further updates to follow as recovery progresses.
Nov 18, 15:00 UTC
Identified - [2025-11-18 13:36:30] - Incident status was updated to "identified".

Summary: A network routing issue has been confirmed with a UK roaming partner. As a temporary mitigation, access to the affected network has been blocked, allowing devices to connect to other functioning networks in the UK. The issue is being monitored and updates will be provided as available.
Nov 18, 14:02 UTC
Update - [2025-11-18 13:00:03] - Incident status was updated to "investigating".

Summary: A service degradation is being investigated affecting connectivity on a UK network. Devices attempting to connect may experience issues. Further updates are expected soon.
Nov 18, 13:01 UTC
Investigating - A service degradation is affecting mobile network connectivity in the United Kingdom. Devices attempting to connect to the affected network may experience issues.

Affected countries: GB
Nov 18, 13:01 UTC
Nov 17, 2025
[External] - Mobile Network Signaling Issues
Resolved - [2025-11-17 11:33:02] - Incident status was updated to "resolved".

Summary: The reported incident has been resolved with no further issues observed.
Nov 17, 11:40 UTC
Monitoring - [2025-11-12 12:23:35] - Incident status was updated to "monitoring".

Summary: Signalling levels are recovering to normal. Monitoring continues as the root cause is investigated.
Nov 12, 12:40 UTC
Update - [2025-11-12 12:12:56] - Incident status was updated to "investigating".

Summary: A decline in signalling traffic has been observed, causing call setup and SMS failures. The issue is being investigated as a priority.
Nov 12, 12:20 UTC
Investigating - Signaling traffic decline observed, potentially affecting connectivity for Blue SIM profile in the Netherlands. This may impact mobile data and voice services.

Affected countries: NL
Nov 12, 12:20 UTC
Nov 16, 2025

No incidents reported.

Nov 15, 2025
[External] - Mobile Network Disruption in Germany
Resolved - [2025-11-15 20:33:05] - Incident status was updated to "resolved".

Summary: The reported incident has been resolved.
Nov 15, 20:41 UTC
Monitoring - [2025-11-15 02:52:41] - Incident status was updated to "monitoring".

Summary: A fix has been implemented for the reported issue and the results are being monitored.
Nov 15, 03:00 UTC
Update - [2025-11-15 02:13:13] - Incident status was updated to "investigating".

Summary: An investigation is currently underway regarding a reported issue.
Nov 15, 02:20 UTC
Investigating - Intermittent wireless service reported in Frankfurt area. Investigation ongoing.

Affected countries: DE
Nov 15, 02:20 UTC
Nov 14, 2025
[External] - Network Maintenance on Mobile Service in the Netherlands
Completed - The scheduled maintenance has been completed.
Nov 14, 09:26 UTC
Update - [2025-11-13 17:00:00] - Incident status was updated to "scheduled".

Summary: The reported maintenance activity has been completed successfully.
Nov 14, 09:22 UTC
Update - [2025-11-13 09:00:00] - Incident status was updated to "scheduled".

Summary: Scheduled maintenance is occurring on a network provider's service. No service impact is anticipated, but there is an elevated risk during the maintenance window.
Nov 10, 17:40 UTC
Scheduled - Scheduled maintenance on a mobile network in the Netherlands. No service impact expected, but there is an increased risk during the maintenance window.

Affected countries: NL
Nov 10, 17:40 UTC
Nov 13, 2025
[External] - Scheduled Network Maintenance
Completed - [2025-11-13 16:00:24] - Maintenance status was updated to "completed".

Summary: The scheduled maintenance has been completed successfully.
Nov 13, 16:22 UTC
In progress - [2025-11-13 14:00:27] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 13, 14:22 UTC
Scheduled - [2025-11-13 13:44:20] - Maintenance status was updated to "scheduled".

Summary: A provider has scheduled maintenance. No service interruptions are anticipated during this activity.
Nov 13, 14:22 UTC
In progress - A supplier is performing preventive maintenance on core network components. While no service interruptions are expected, this could potentially impact SIM connectivity and mobile data services.

Affected countries: XX
Nov 13, 14:22 UTC
[External] - Core Network Maintenance
Completed - [2025-11-13 11:00:25] - Maintenance status was updated to "completed".

Summary: The scheduled maintenance has been completed successfully.
Nov 13, 11:01 UTC
In progress - [2025-11-13 09:00:30] - Maintenance status was updated to "in_progress".

Summary: A scheduled maintenance is currently underway. Further updates will be provided as needed.
Nov 13, 09:01 UTC
Update - [2025-11-13 08:00:36] - Maintenance status was updated to "scheduled".

Summary: Scheduled maintenance will commence in 60 minutes.
Nov 13, 08:01 UTC
Update - [2025-11-12 15:44:45] - Maintenance status was updated to "scheduled".

Summary: A provider has announced scheduled maintenance that may cause intermittent connectivity issues for affected services.
Nov 12, 16:01 UTC
Scheduled - Scheduled maintenance on core network components may cause intermittent connectivity issues for mobile devices.

Affected countries: XX
Nov 12, 16:01 UTC
Nov 12, 2025
[External] - CAT-M Connectivity Issues in the US
Resolved - This incident has been resolved.
Nov 12, 07:36 UTC
Update - [2025-11-10 22:24:30] - Incident status was updated to "investigating".

Summary: An issue has been identified affecting certain SIMs roaming on two major CAT-M networks in the United States. This may cause temporary access problems. The provider is actively investigating and working to restore normal service.
Nov 10, 22:40 UTC
Investigating - Abnormal behavior detected on CAT-M networks affecting roaming connectivity. This may cause temporary access issues to CAT-M networks for IoT devices.

Affected countries: US
Nov 10, 22:40 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Nov 9, 2025

No incidents reported.

Nov 8, 2025
[External] - Connectivity Degradation in US
Resolved - This incident has been resolved.
Nov 8, 07:33 UTC
Identified - [2025-11-07 21:38:11] - Incident status was updated to "identified".

Summary: The provider has identified the issue and is actively working on resolving it.
Nov 7, 21:40 UTC
Update - [2025-11-07 19:08:42] - Incident status was updated to "investigating".

Summary: An investigation is underway regarding degraded data performance and intermittent connectivity issues affecting devices in the US. The problem is characterized by high packet loss and reduced throughput. While connections typically remain active, reliable data transfer is impacted. The issue has been escalated and efforts are ongoing to identify and resolve the problem.
Nov 7, 19:20 UTC
Investigating - Investigating reports of degraded data performance and intermittent connectivity affecting mobile connections in the United States. Issues include high packet loss and reduced throughput. Connections remain active but struggle with reliable data transfer.

Affected countries: US
Nov 7, 19:20 UTC
Nov 7, 2025
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