[2025-10-09 19:31:28] - Incident status was updated to "investigating".
Summary: An investigation is underway regarding connectivity issues affecting a subset of devices. Impacted devices may experience brief sessions and intermittent disconnections. The team is working with partners to determine the root cause.
Posted Oct 09, 2025 - 19:40 UTC
Investigating
Investigating intermittent data sessions affecting a subset of devices. Impacted devices may experience shorter session durations and occasional disconnections.
Affected countries: XX
Posted Oct 09, 2025 - 19:40 UTC
This incident affected: ⚫ BLACK sim profile (Data services (2G/3G/4G/5G)).