All Systems Operational
Cellular network Operational
90 days ago
99.96 % uptime
Today
Data services (2G/3G/4G/5G) Operational
90 days ago
99.96 % uptime
Today
Voice Operational
90 days ago
99.96 % uptime
Today
SMS Operational
90 days ago
99.96 % uptime
Today
Networking Services Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Operational
90 days ago
100.0 % uptime
Today
IPSec Operational
90 days ago
100.0 % uptime
Today
Public IP Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
Third party integrations Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 4, 2024
Completed - The scheduled maintenance has been completed.
Oct 4, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 19:00 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Sep 24, 14:46 UTC
Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 20:01 UTC
In progress - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Oct 3, 17:08 UTC
Completed - The scheduled maintenance has been completed.
Oct 3, 17:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 17:00 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Oct 3, 15:58 UTC
Oct 2, 2024

No incidents reported.

Oct 1, 2024
Completed - The scheduled maintenance has been completed.
Oct 1, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 12:00 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Sep 30, 11:46 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 06:00 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Sep 30, 11:38 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 19:00 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Sep 24, 14:44 UTC
Resolved - We are pleased to inform you that Verizon has successfully resolved the network outage that was affecting some of our customers. Service on the Verizon network has been fully restored, and you should now experience normal connectivity.

As always, we appreciate your patience and understanding during this time. If you encounter any further issues or have any questions, please don’t hesitate to contact us.

Oct 1, 02:19 UTC
Identified - We want to inform you of a current issue affecting Verizon’s network. Verizon has reported widespread outages, and both roaming and direct access to their network may be impacted. Please note that this is an issue on Verizon’s end, and their engineers are actively working to resolve it as quickly as possible.

We understand the importance of staying connected, and we are happy to report that our multi-carrier SIM cards are still functioning properly on AT&T and T-Mobile networks. You can continue to use your Simbase SIM card on these networks without any interruption.

Sep 30, 18:20 UTC
Sep 30, 2024
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Resolved - This incident has been resolved.

Our team has thoroughly addressed the problem, and all systems are now operating normally. We will continue to monitor performance closely to ensure stability.

We appreciate your patience and understanding while we worked to resolve the issue. If you continue to experience any issues, please don't hesitate to reach out to our support team.

Thank you for your cooperation.

Sep 27, 17:09 UTC
Investigating - We have identified irregularities affecting our cellular services and have escalated the issue with our network’s upstream partner. Our team is actively collaborating with their team to resolve this matter as swiftly and effectively as possible.

We appreciate your patience and understanding as we work together to address this situation. If you have any questions or concerns, please feel free to reach out to our support team.

Sep 27, 16:54 UTC
Sep 26, 2024
Completed - The scheduled maintenance has been completed.
Sep 26, 05:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 19:00 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Sep 24, 14:42 UTC
Sep 25, 2024
Sep 24, 2024
Completed - The scheduled maintenance has been completed.
Sep 24, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 19:00 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Sep 24, 14:40 UTC
Completed - The scheduled maintenance has been completed.
Sep 24, 14:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 12:10 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 24, 12:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 12:02 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Sep 24, 10:10 UTC
Completed - The scheduled maintenance has been completed.
Sep 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 06:00 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Sep 23, 15:06 UTC
Completed - The scheduled maintenance has been completed.
Sep 24, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:00 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Sep 17, 14:00 UTC
Sep 23, 2024
Resolved - This incident has been resolved.
Sep 23, 11:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 08:14 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 23, 07:08 UTC
Investigating - We have identified irregularities affecting our cellular services and have escalated the issue with our network’s upstream partner. Our team is actively collaborating with their team to resolve this matter as swiftly and effectively as possible.

We appreciate your patience and understanding as we work together to address this situation. If you have any questions or concerns, please feel free to reach out to our support team.

Sep 23, 05:46 UTC
Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.