All Systems Operational
Cellular network Operational
90 days ago
98.23 % uptime
Today
Data services (2G/3G/4G/5G) Operational
90 days ago
98.23 % uptime
Today
Voice Operational
90 days ago
98.23 % uptime
Today
SMS Operational
90 days ago
98.23 % uptime
Today
Networking Services Operational
90 days ago
99.97 % uptime
Today
Cloud Connect Operational
90 days ago
99.97 % uptime
Today
IPSec Operational
90 days ago
99.97 % uptime
Today
Public IP Operational
90 days ago
99.97 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
Third party integrations Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Posted on Dec 14, 2024 - 07:44 UTC
Past Incidents
Dec 14, 2024

No incidents reported today.

Dec 13, 2024

No incidents reported.

Dec 12, 2024
Completed - The scheduled maintenance has been completed.
Dec 12, 14:50 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Dec 12, 14:46 UTC
Dec 11, 2024
Completed - The scheduled maintenance has been completed.
Dec 11, 16:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 14:02 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Dec 10, 11:16 UTC
Dec 10, 2024
Completed - The scheduled maintenance has been completed.
Dec 10, 22:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 19:02 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Dec 4, 11:50 UTC
Dec 9, 2024
Completed - The scheduled maintenance has been completed.
Dec 9, 21:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 20:32 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Dec 9, 20:08 UTC
Resolved - This incident has been resolved.
Dec 9, 18:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 16:50 UTC
Investigating - We have identified irregularities affecting our cellular services and have escalated the issue with our network’s upstream partner. Our team is actively collaborating with their team to resolve this matter as swiftly and effectively as possible.

We appreciate your patience and understanding as we work together to address this situation. If you have any questions or concerns, please feel free to reach out to our support team.

Dec 9, 16:34 UTC
Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024
Completed - The scheduled maintenance has been completed.
Dec 5, 21:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 19:02 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Dec 4, 11:16 UTC
Resolved - The maintenance is finished, and all services are now restored. We want to apologize for the inconvenience causes
Dec 5, 12:05 UTC
Monitoring - The scheduled maintenance window of on of our upstream partners has a bigger impact then expected, and we see an increase in failed location updates. This only affect SIM cards with ICCIDs beginning with 89103.

Services are expected to be restored by 11:00 UTC.

We are closely monitoring the situation and will provide updates as necessary. Please note that SIM cards with ICCIDs outside of the specified range are unaffected.

If you have any questions or concerns, feel free to reach out to our support team.

Thank you for your understanding,

Dec 5, 10:05 UTC
Completed - The scheduled maintenance has been completed.
Dec 5, 11:02 UTC
Update - We are seeing a decrease in successful attachments due to the planned maintenance at our upstream partner. We apologize for the inconvenience caused. Services should be restored in the coming half hour.
Dec 5, 09:57 UTC
In progress - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Dec 5, 08:04 UTC
Completed - The scheduled maintenance has been completed.
Dec 5, 08:02 UTC
Scheduled - We are writing to inform you about upcoming scheduled maintenance by one of our network’s upstream partners. This maintenance is not expected to impact our cellular services.

We appreciate your understanding as we continue to ensure the quality and reliability of our services. If you have any questions, please feel free to reach out to our support team.

Dec 3, 20:50 UTC
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024
Resolved - We are pleased to report that success rates have returned to pre-incident levels. Based on this data, we are closing the ticket related to this issue for now.

Our engineers will continue to monitor the network to ensure stability and detect any potential anomalies. Additionally, a detailed post-mortem report outlining the root cause will be made available early this week.

Thank you for your patience and for working with us through this process. If you have any further questions or concerns, please don’t hesitate to reach out.

Dec 2, 18:08 UTC
Monitoring - A fix has been successfully implemented, and we are observing a significant improvement in the connection success rate. While connectivity is largely restored, our teams continue to closely monitor the network performance to ensure stability and address any residual issues.

We appreciate your patience and will provide another update if further information becomes available or if additional action is required. Please don’t hesitate to reach out if you encounter any lingering issues.

Dec 2, 16:50 UTC
Identified - We identified delays in devices connecting to the network, caused by issues with the primary IMSIs on card that start with 89103. During this time, devices attempting to connect may experience delays.

Our engineering team is actively collaborating with the affected network provider to resolve the issue as quickly as possible.

We will share another update within 2 hours or sooner if there are any significant developments. Thank you for your patience and understanding.

Dec 2, 16:19 UTC
Investigating - We are investigating an issue affecting SIM cards with ICCIDs starting with the prefix 89103. The incident involves connectivity disruptions or irregular functionality specific to these cards. Our technical team is actively working to identify and resolve the root cause. Further updates will follow as progress is made.
Dec 2, 15:56 UTC
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.