All Systems Operational

Uptime over the past 90 days. View historical uptime.
SIM Profile: Black Operational
90 days ago
99.75 % uptime
Today
Data Connectivity Operational
90 days ago
99.03 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Carrier Provisioning Operational
90 days ago
100.0 % uptime
Today
SIM Profile: Green Operational
90 days ago
99.99 % uptime
Today
Data Connectivity Operational
90 days ago
99.96 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Carrier Provisioning Operational
90 days ago
100.0 % uptime
Today
SIM Profile: Red Operational
90 days ago
99.99 % uptime
Today
Data Connectivity Operational
90 days ago
99.96 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Carrier Provisioning Operational
90 days ago
100.0 % uptime
Today
SIM Profile: Blue Operational
90 days ago
99.92 % uptime
Today
Data Connectivity Operational
90 days ago
99.82 % uptime
Today
SMS Messaging Operational
90 days ago
99.93 % uptime
Today
Voice Operational
90 days ago
99.93 % uptime
Today
Carrier Provisioning Operational
90 days ago
99.99 % uptime
Today
SIM Profile: Yellow Operational
90 days ago
99.92 % uptime
Today
Data Connectivity Operational
90 days ago
99.82 % uptime
Today
SMS Messaging Operational
90 days ago
99.93 % uptime
Today
Voice Operational
90 days ago
99.93 % uptime
Today
Carrier Provisioning Operational
90 days ago
99.99 % uptime
Today
Networking Services Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Operational
90 days ago
100.0 % uptime
Today
IPSec Operational
90 days ago
100.0 % uptime
Today
Public IP Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[External] - Voice Service Maintenance Jul 21, 2026 06:00-07:00 UTC

Update - [2026-07-14 14:27:00] - Maintenance status was updated.

Summary: Preparation work for an upcoming migration requires infrastructure upgrades. No service disruption is anticipated, though there is an increased risk to voice services during the maintenance window.
Jul 14, 2026 - 14:41 UTC
Scheduled - Supplier performing SBC upgrade with no anticipated service disruption but increased risk to voice services during restart.

Affected countries: XX
Jul 14, 2026 - 14:41 UTC

[External] - Maintenance window with reduced service resilience Jul 22, 2026 22:00-23:00 UTC

Scheduled - [2026-07-14 14:10:00] - Maintenance status was updated.

Summary: Scheduled maintenance has not yet commenced.
Jul 14, 2026 - 14:21 UTC
In progress - [2026-07-14 14:06:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Jul 14, 2026 - 14:21 UTC
Update - [2026-07-14 13:59:00] - Maintenance status was updated.

Summary: Scheduled maintenance is being performed on network infrastructure. No service impact is expected, however there is temporarily reduced resilience during the maintenance window.
Jul 14, 2026 - 14:01 UTC
Scheduled - Supplier performing maintenance work with temporary loss of service redundancy. No immediate impact expected but increased risk during maintenance period.

Affected countries: XX
Jul 14, 2026 - 14:01 UTC

[External] - IPX Switch Software Upgrade Jul 27, 2026 20:00-21:00 UTC

Update - [2026-07-14 13:29:00] - Maintenance status was updated.

Summary: A software upgrade is being performed on network infrastructure which may cause minor service disruptions for up to 15 minutes during the maintenance window.
Jul 14, 2026 - 13:41 UTC
Scheduled - Supplier performing IPX software upgrade with potential minor service disruption up to 15 minutes during maintenance window

Affected countries: XX
Jul 14, 2026 - 13:41 UTC

[External] - IPX Switch Software Upgrade Jul 29, 2026 20:00-21:00 UTC

Update - [2026-07-14 13:32:00] - Maintenance status was updated.

Summary: A software upgrade is being performed on network infrastructure. Minor service disruption may occur for up to 15 minutes during the maintenance window.
Jul 14, 2026 - 13:41 UTC
Scheduled - Supplier performing IPX software upgrade with potential minor service disruption up to 15 minutes

Affected countries: XX
Jul 14, 2026 - 13:41 UTC
Jul 15, 2026

No incidents reported today.

Jul 14, 2026
[External] - Internet Link Maintenance
Completed - [2026-07-13 02:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance has been completed successfully.
Jul 14, 12:22 UTC
In progress - [2026-07-12 22:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Jul 14, 12:21 UTC
Update - [2026-07-01 07:42:00] - Maintenance status was updated.

Summary: Scheduled maintenance has been rescheduled to commence on July 12th at 23:00.
Jul 1, 08:01 UTC
Update - [2026-06-19 14:04:00] - Maintenance status was updated.

Summary: Scheduled maintenance on internet infrastructure may cause up to 240 minutes of downtime with potential packet loss and link reconvergence. Minimal impact expected due to redundant connectivity, with close monitoring during the maintenance window.
Jun 19, 14:21 UTC
Scheduled - Scheduled maintenance on internet provider link with expected minimal impact due to redundancy

Affected countries: XX
Jun 19, 14:21 UTC
[External] - Platform maintenance
Completed - [2026-07-13 09:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance has been completed successfully.
Jul 14, 12:21 UTC
In progress - [2026-07-13 07:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Jul 14, 12:21 UTC
Update - [2026-06-29 10:19:00] - Maintenance status was updated.

Summary: Planned maintenance scheduled during a 2-hour window. Service disruption expected to management platform only with no impact on SIM connectivity. Downtime anticipated to be under 1 hour.
Jun 29, 10:21 UTC
Scheduled - Planned maintenance on management platform with no impact on connectivity

Affected countries: None
Jun 29, 10:21 UTC
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
[External] - Data Service Degradation
Resolved - [2026-07-09 23:35:06] - Incident status was updated.

Summary: The cloud infrastructure provider incident has been fully resolved. Connectivity has been restored to normal levels and all services are operating as expected following thorough monitoring and verification to ensure network performance stability.
Jul 9, 23:41 UTC
Monitoring - [2026-07-09 16:06:20] - Incident status was updated.

Summary: Recovery phase is underway following a cloud infrastructure provider incident. Complete restoration is in progress with improved connectivity and more stable data sessions expected. Some intermittent issues may still occur during recovery. The situation is being continuously monitored and normal operations are expected to resume shortly.
Jul 9, 16:20 UTC
Update - [2026-07-09 14:36:06] - Incident status was updated.

Summary: Service degradation due to cloud infrastructure provider issue. Customers may experience intermittent connectivity issues, difficulty establishing new data sessions, or service unavailability. Existing active sessions may also be affected. Investigation ongoing with continuous monitoring.
Jul 9, 15:01 UTC
Investigating - Service degradation affecting data connectivity and session establishment due to cloud infrastructure issues.

Affected countries: XX
Jul 9, 14:40 UTC
[External] - Scheduled maintenance may cause connectivity intermittence
Completed - [2026-07-09 04:00:16] - Maintenance status was updated.

Summary: The scheduled maintenance has been completed.
Jul 9, 04:01 UTC
In progress - [2026-07-09 03:00:10] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary.
Jul 9, 03:00 UTC
Update - [2026-07-09 02:01:15] - Maintenance status was updated.

Summary: Scheduled maintenance will begin in 60 minutes.
Jul 9, 02:20 UTC
Update - [2026-07-08 13:47:26] - Maintenance status was updated.

Summary: Scheduled maintenance activities are planned which may cause intermittent connectivity issues during the maintenance window.
Jul 8, 14:02 UTC
Scheduled - Supplier maintenance activities may result in intermittent connectivity issues during the maintenance window.

Affected countries: US, CA
Jul 8, 14:02 UTC
Jul 8, 2026

No incidents reported.

Jul 7, 2026
[External] - Network maintenance may cause connectivity intermittence
Completed - [2026-07-07 00:00:49] - Maintenance status was updated.

Summary: The scheduled maintenance has been completed.
Jul 7, 00:01 UTC
In progress - [2026-07-06 21:00:24] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary.
Jul 6, 21:01 UTC
Update - [2026-07-06 20:00:07] - Maintenance status was updated.

Summary: Scheduled maintenance will begin in 60 minutes.
Jul 6, 20:01 UTC
Update - [2026-07-01 13:57:47] - Maintenance status was updated.

Summary: Scheduled maintenance activities are planned which may cause intermittent connectivity issues during the maintenance window.
Jul 1, 14:21 UTC
Scheduled - Scheduled maintenance on EU gateway infrastructure may cause intermittent connectivity issues during the maintenance window.

Affected countries: AL, AD, AT, BY, BE, BA, BG, HR, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IS, IE, IT, LV, LI, LT, LU, MT, MD, MC, ME, NL, MK, NO, PL, PT, RO, SM, RS, SK, SI, ES, SE, CH, TR, UA, GB, VA
Jul 1, 14:01 UTC
Jul 6, 2026
[External] - Infrastructure Maintenance
Completed - [2026-07-06 09:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance has been completed successfully.
Jul 6, 09:01 UTC
In progress - [2026-07-06 07:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Jul 6, 07:01 UTC
Update - [2026-06-29 10:14:00] - Maintenance status was updated.

Summary: Scheduled maintenance will be performed during a 2-hour window. No service disruption is expected, though data event processing may experience brief delays of less than 5 minutes during the maintenance period.
Jun 29, 10:21 UTC
Scheduled - Scheduled maintenance with minimal expected impact on data event processing

Affected countries: XX
Jun 29, 10:21 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
[External] - Signalling Firewall Maintenance
Completed - [2026-07-03 08:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance has been completed successfully.
Jul 3, 08:01 UTC
In progress - [2026-07-02 20:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Jul 2, 20:01 UTC
Update - [2026-06-29 14:51:00] - Maintenance status was updated.

Summary: Scheduled maintenance on signalling firewall infrastructure with no anticipated service disruption, though elevated risk exists during the maintenance window.
Jun 29, 15:01 UTC
Scheduled - Scheduled maintenance on signalling firewall infrastructure with increased risk of service disruption during maintenance window.

Affected countries: XX
Jun 29, 15:01 UTC
Jul 2, 2026
[External] - Scheduled network maintenance
Completed - Marked as completed/canceled
Jul 2, 08:40 UTC
Update - [2026-06-10 20:26:35] - Maintenance status was updated.

Summary: Scheduled maintenance is planned which may cause brief periods of intermittent service availability during the maintenance window.
Jun 10, 21:01 UTC
Scheduled - Supplier performing scheduled maintenance that may cause brief intermittent connectivity issues

Affected countries: XX
Jun 10, 20:41 UTC
Jul 1, 2026
[External] - Emergency maintenance on packet core infrastructure
Completed - [2026-07-01 12:40:00] - Maintenance status was updated.

Summary: Scheduled maintenance has been completed successfully.
Jul 1, 12:41 UTC
In progress - [2026-06-30 20:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Jul 1, 12:01 UTC
Update - [2026-06-29 17:10:00] - Maintenance status was updated.

Summary: Emergency maintenance work is being performed on the IP Packet Core infrastructure. No service impact is expected, however there will be a temporary increase in risk due to reduced resilience during the maintenance window.
Jun 29, 17:21 UTC
Scheduled - Emergency maintenance being performed on packet core infrastructure with temporary loss of resilience. No service impact anticipated but increased risk during maintenance window.

Affected countries: XX
Jun 29, 17:21 UTC
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