Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
SIM Profile: Black Operational
90 days ago
100.0 % uptime
Today
Data Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Carrier Provisioning Operational
90 days ago
100.0 % uptime
Today
SIM Profile: Green Operational
90 days ago
100.0 % uptime
Today
Data Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Carrier Provisioning Operational
90 days ago
100.0 % uptime
Today
SIM Profile: Red Operational
90 days ago
100.0 % uptime
Today
Data Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Carrier Provisioning Operational
90 days ago
100.0 % uptime
Today
SIM Profile: Blue Under Maintenance
90 days ago
99.66 % uptime
Today
Data Connectivity Under Maintenance
90 days ago
99.88 % uptime
Today
SMS Messaging Under Maintenance
90 days ago
100.0 % uptime
Today
Voice Under Maintenance
90 days ago
100.0 % uptime
Today
Carrier Provisioning Operational
90 days ago
98.76 % uptime
Today
SIM Profile: Yellow Under Maintenance
90 days ago
99.66 % uptime
Today
Data Connectivity Under Maintenance
90 days ago
99.88 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Carrier Provisioning Operational
90 days ago
98.76 % uptime
Today
Networking Services Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Operational
90 days ago
100.0 % uptime
Today
IPSec Operational
90 days ago
100.0 % uptime
Today
Public IP Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
Upstream Network Advisories Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[External] - Network maintenance affecting connectivity Apr 14, 2026 21:00-22:00 UTC

Update - [2026-04-14 21:00:00] - Maintenance status was updated.

Summary: Network infrastructure migrations are being carried out which may cause brief disruptions to data sessions during the maintenance window.
Apr 09, 2026 - 11:21 UTC
Scheduled - Supplier network maintenance with potential brief disruption to data sessions during migration window.

Affected countries: NL
Apr 09, 2026 - 11:01 UTC

[External] - Planned Gateway Maintenance Apr 22, 2026 20:00-23:00 UTC

Update - [2026-04-22 20:00:00] - Maintenance status was updated.

Summary: A planned maintenance involving gateway failover and failback is scheduled during the maintenance window. No service disruption is expected.
Apr 14, 2026 - 10:01 UTC
Scheduled - Scheduled maintenance on packet gateways with failover procedures. No service disruption expected.

Affected countries: XX
Apr 14, 2026 - 09:41 UTC
Apr 14, 2026

No incidents reported today.

Apr 13, 2026
Mobile Data issues
Resolved - This incident is resolved. If Blue or Yellow SIM profiles still show issues, force a location update via the diagnostics tool or by SMS (if supported by the device).
Apr 13, 17:46 UTC
Monitoring - Connectivity has been restored to all affected SIM cards. We continue to monitor the situation closely.
Apr 13, 17:22 UTC
Update - The issue has been identified, and our team is actively working to restore full service. Customers should begin to observe service recovery as we continue to implement a fix.
Apr 13, 16:54 UTC
Investigating - Investigation underway for a drop in data sessions. Further updates to follow.
Apr 13, 16:39 UTC
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
[External] - Scheduled maintenance may cause connectivity intermittence
Completed - [2026-04-09 17:30:25] - Maintenance status was updated.

Summary: The scheduled maintenance has been completed.
Apr 9, 17:41 UTC
In progress - [2026-04-09 16:30:07] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary.
Apr 9, 16:41 UTC
Update - [2026-04-09 15:30:07] - Maintenance status was updated.

Summary: Scheduled maintenance will begin in 60 minutes.
Apr 9, 15:40 UTC
Update - [2026-04-01 14:51:20] - Maintenance status was updated.

Summary: Scheduled maintenance activities are planned which may cause intermittent connectivity issues during the maintenance window.
Apr 1, 15:21 UTC
Scheduled - Supplier maintenance window may cause intermittent connectivity issues during the maintenance period.

Affected countries: AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LV, LT, LU, MT, NL, PL, PT, RO, SK, SI, ES, SE
Apr 1, 15:01 UTC
[External] - Data session ingest and notification delivery
Resolved - This incident has been resolved.
Apr 9, 13:38 UTC
Update - [2026-04-07 08:38:21] - Incident status was updated.

Summary: An issue in the core message queuing platform caused delays to data session and other notifications. A fix has been implemented and processing is recovering. The situation continues to be monitored as the backlog clears.
Apr 7, 09:01 UTC
Monitoring - Issue with core message queuing platform causing delays to data session notifications

Affected countries: XX
Apr 7, 08:41 UTC
Apr 8, 2026

No incidents reported.

Apr 7, 2026
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
[External] - Scheduled maintenance on signaling infrastructure
Completed - [2026-04-02 15:30:07] - Maintenance status was updated.

Summary: The scheduled maintenance has been completed.
Apr 2, 15:41 UTC
In progress - [2026-04-02 14:02:07] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary.
Apr 2, 14:21 UTC
Update - [2026-04-02 13:00:07] - Maintenance status was updated.

Summary: Scheduled maintenance will begin in 60 minutes.
Apr 2, 13:00 UTC
Update - [2026-04-01 16:10:00] - Maintenance status was updated.

Summary: Scheduled maintenance is planned which may cause brief periods of intermittent service availability during the maintenance window.
Apr 1, 16:21 UTC
Scheduled - Scheduled maintenance may cause brief periods of intermittent connectivity for affected SIM profiles

Affected countries: XX
Apr 1, 16:21 UTC
Apr 1, 2026

No incidents reported.

Mar 31, 2026
[External] - Scheduled maintenance on signaling infrastructure
Completed - [2026-03-31 19:00:07] - Maintenance status was updated.

Summary: The scheduled maintenance has been completed.
Mar 31, 19:01 UTC
In progress - [2026-03-31 18:00:09] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary.
Mar 31, 18:01 UTC
Update - [2026-03-31 17:11:08] - Maintenance status was updated.

Summary: Scheduled maintenance is planned which may cause brief periods of intermittent service availability during the maintenance window.
Mar 31, 17:21 UTC
Scheduled - Scheduled maintenance may cause brief periods of intermittent connectivity for affected SIM profiles

Affected countries: XX
Mar 31, 17:21 UTC
[External] - Data Instability
Resolved - [2026-03-31 10:27:53] - Incident status was updated.

Summary: No further issues have been observed with the service.
Mar 31, 10:41 UTC
Monitoring - [2026-03-31 09:38:22] - Incident status was updated.

Summary: Service has been restored and monitoring is ongoing.
Mar 31, 10:01 UTC
Investigating - [2026-03-31 09:35:19] - Incident status was updated.

Summary: Investigation is currently underway to determine the cause and scope of the incident.
Mar 31, 10:01 UTC
Monitoring - Supplier investigating data service instability, service has been restored and is being monitored.

Affected countries: None
Mar 31, 09:41 UTC
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