We are seeing full service recovery across the system, and connectivity has been restored for affected SIMs.
Our team continues to closely monitor the network to ensure stability and will take further action if needed.
Posted Aug 21, 2026 - 15:24 UTC
Identified
Our team continues to investigate the connectivity issue affecting Blue and Yellow profile SIMs. We have identified increased network traffic that may be contributing to the issue and are investigating further.
We have also implemented additional capacity controls to help protect the broader network while the investigation continues. We are starting to see signs of service recovery, although some impact may still be present.
We will provide another update as soon as we have more information.
Posted Aug 21, 2026 - 13:43 UTC
Update
Our team continues to investigate the potential connectivity issue affecting Blue and Yellow profile SIMs. The issue is still under investigation, and we are working to identify the root cause.
We will provide another update as soon as we have more information.
Posted Aug 21, 2026 - 13:31 UTC
Investigating
We are currently investigating a potential connectivity issue affecting SIMs using the Blue and Yellow profiles. The issue is not yet confirmed, and our team is actively investigating the situation. We will provide further updates as soon as more information becomes available.
Posted Aug 21, 2026 - 12:29 UTC
This incident affected: SIM Profile: Blue (Data Connectivity) and SIM Profile: Yellow (Data Connectivity).