Connectivity issues affecting SIM cards starting with 894453*
Incident Report for Simbase
Resolved
This incident has been resolved.
Posted Sep 23, 2024 - 11:50 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2024 - 08:14 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 23, 2024 - 07:08 UTC
Investigating
We have identified irregularities affecting our cellular services and have escalated the issue with our network’s upstream partner. Our team is actively collaborating with their team to resolve this matter as swiftly and effectively as possible.

We appreciate your patience and understanding as we work together to address this situation. If you have any questions or concerns, please feel free to reach out to our support team.
Posted Sep 23, 2024 - 05:46 UTC
This incident affected: Cellular network (Data services (2G/3G/4G/5G), Voice, SMS).