A fix has been implemented. Traffic levels are under control and service has fully recovered. We will continue to monitor.
Posted May 12, 2026 - 15:34 UTC
Update
We are continuing to investigate this issue.
Posted May 12, 2026 - 14:45 UTC
Investigating
We are currently seeing intermittent service issues affecting Blue and Yellow Profile SIMs. We are actively working with our upstream providers to deploy additional measures and restore the stability of our service.
Posted May 12, 2026 - 14:43 UTC
This incident affected: SIM Profile: Blue (Data Connectivity) and SIM Profile: Yellow (Data Connectivity).