[External] - Major Network Infrastructure Update

Scheduled for Nov 28, 18:00 - 19:00 UTC

Update

[2025-11-28 18:00:00] - Incident status was updated to "scheduled".

Summary: A high-risk infrastructure migration is underway, which may cause service disruptions. A provisioning freeze is in effect during the migration. Extended monitoring will follow the completion of the work.
Posted Nov 19, 2025 - 15:40 UTC

Scheduled

A high-risk migration of subscribers to new infrastructure is underway. This may cause service disruptions as roaming partner networks update. A provisioning freeze is implemented during the migration, which could affect SIM connectivity. Extended monitoring will follow the completion of the work.

Affected countries: XX
Posted Nov 19, 2025 - 15:40 UTC